Security Policy

 Protecting Your Information

 Password Security

 Remember to Sign Out

 Safe Shopping Guarantee

 Alternative Purchasing Options

 Changes to Security

Protecting Your Information

The Personal Customer Information you provide—including your credit card information—to establish an account with us and to make purchases from us is secured using Secure Sockets Layer (SSL) encryption technology. We use this SSL technology to prevent such information from being intercepted and read as it is transmitted over the Internet. The encrypted data goes to a secure site where your information is stored on restricted-access computers located at restricted-access sites.

Password Security

To further secure your Personal Customer Information, we require you to create a customer password when you establish an account with us. We encourage you to use a password that is not easily guessed (i.e., don't use your name or street name). Keep your password secret; do not share it with anyone. The only way you can place an order with us online is by entering both your registered email address and password.

If you forget your password, you can contact Customer Assistance and they will send you your password. Or, you can go to the Forget Your Password page. It will be sent to the email address under which your Natural Pigments account is assigned. If you want to change your password or other account information, simply click on My Account and follow the instructions for changing passwords.

Remember to Sign Out

To further prevent unauthorized access to your account, remember that, after you sign in, you should sign out once you have (1) completed your transaction, (2) completed managing your account, or (3) decided to step away from your computer. Anyone who accesses your computer after you have signed in but before you have signed out can access your account.

Safe Shopping Guarantee

Under federal law, a credit card issuer cannot make you liable for charges in excess of $50.00 that result from the unauthorized use of your credit card. There are similar federal laws that relate to debit cards. Exceptions do apply, and you will have to comply with the rules of your credit card or debit card issuer, so please contact your card issuer for further details.

If a credit card or debit card issuer assesses you a fee because of the unauthorized use of your credit card or debit card on our site, Natural Pigments will reimburse you for such amount up to $50.00. Please contact Customer Assistance for details.

Alternative Purchasing Options

If you do not feel comfortable sending your credit card information to us over the Internet, you still can shop with us. We welcome you to call us to complete your purchase by phone. Please see the Payment Options page for details.

Changes to Security

This security policy was last changed on March 1, 2004. Natural Pigments reserves the right to modify or amend this policy at any time by posting the revised security policy on our site. The changes will only affect the information we collect after the effective date of the change to our security policy unless we clearly express otherwise.