What Our Available to Shipping Messages Mean

 Usually ships within 24 hours

 Usually ships within 3-5 days

 Usually ships within 1-2 weeks

 Special Order

The available to ship messages on the Natural Pigments web site (such as Availability: Usually ships within 24 hours) tell you how quickly products are expected to be ready to leave our warehouse. Please note that our shipping messages do not indicate when items will arrive at their final destination -- only when items are expected to be packed and ready to leave our warehouse.

The total time it will take to receive an item is determined by adding the time shown in its shipping message to the number of days your shipping method will take. To learn more, see Delivery Times, Shipping Rates and Taxes.

Warehouses operated by Natural Pigments are open Monday through Friday between 9:00 a.m. and 5:00 p.m. Pacific Time. Since we prepare orders for shipment only during these hours, the time and day that you place your order may affect when your order is ready to ship. For example, an order placed Saturday afternoon will not ship until Monday afternoon. If you place an order before 12 noon on a business day, and the items in the order are in stock and have the shipping message, "Usually ships within 24 hours," your order will ship on the same day.

Here are the shipping messages used on the Natural Pigments web site:

Usually ships within 24 hours

This shipping message is used for merchandise that is in stock in the warehouses of Natural Pigments and its affiliates.

Usually ships within 3-5 days

This shipping message is used for in-stock merchandise stored in the warehouses of certain suppliers that ship directly to our customers. It is also used for merchandise purchased from third-party suppliers that do not ship directly to customers on behalf of Natural Pigments; this merchandise must first be delivered to a Natural Pigments fulfillment facility, and then shipped to our customers.

Usually ships within 1-2 weeks

Natural Pigments makes a limited number of products available when they are on back order at third-party suppliers. In these cases, the product will be offered on the site with the 1-2 week shipping message.

Special Order

Natural Pigments allows customers to order merchandise that has not yet been released or that is custom manufactured on behalf of Natural Pigments. If this is a pre-order, the release date is provided by the supplier and indicates the date the product is scheduled to be available for shipment. Release dates are subject to change by the supplier; such date changes will be updated as we receive them. If it is a special order item, then the lead time will be stated as in this example: Special Order: 2 weeks.

Delivery Times, Shipping Rates and Taxes

To learn more about shipping, see Delivery Times, Shipping Rates and Taxes.